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Customer-Centric Innovation: Remote Control 3.0

We Hear You, We Serve You, and We Elevate Your Experience

With decades of experience in the hospitality and retail industries, we have come to understand and value our client's needs like no other. At inefi, we are dedicated to providing the highest quality service possible. We know that the hospitality and retail sectors require endpoint management solutions that are efficient, effective, and secure. That's why we have made it our mission to develop innovative endpoint management solutions that meet the needs of our clients.

One of the most essential features when it comes to Unified Endpoint Management (UEM) is the remote control. This feature is especially important in the hospitality and retail sectors, where IT teams need to monitor, maintain, and resolve service requests quickly and efficiently. With remote control, IT teams can address 25-50% of service requests without physically visiting the device. This reduces maintenance costs and saves time for everyone involved.

Initially, we collaborated with open-source software to provide remote control functionality. However, we didn't stop there. We listened to feedback from our clients and launched an enhanced version of Remote Control 2.0, which helped reduce the frequency of on-site visits. But we didn't stop there. We kept pushing the boundaries and launched the latest version, Remote Control 3.0.

Remote Control 3.0 is the result of tireless research and development from our team. We surveyed and tested several new platforms to further strengthen and increase the functions of remote control:

  • Making installations much easier

  • More safe and secure connections

  • Smoother, faster, and more stable

  • Supporting multi-platform, including non-rooted Android devices

  • Better performance with less CPU and RAM consumed

  • "Wake on LAN" function

Our team tested the new Remote Control 3.0 and found that it not only performs better than the previous version but also functions better than the average. According to the test results, our performance is 5%-10% higher than the leading vendor in the industry.

We are proud to offer our clients the latest and most innovative endpoint management solutions. We value client feedback, and we will continue to move forward to be the best UEM solution. We look forward to working with more partners to improve and exceed customers’ expectations. Together, we can make the world of UEM solutions better!


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