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By using Inefi's website and services, you agree to the statement published on this website. If you do not agree with the content of this statement, please do not provide your information on Inefi's website and/or services. If you choose not to provide personal information or the personal information provided is incorrect, you will not be able to obtain complete services. Inefi will abide by all relevant laws and regulations, including but not limited to the GDPR or the domestic applicable laws, on privacy data protection and data security. The ultimate goal of collecting information is to improve our services and support for customers.
What information we collect
If you are a customer, a supplier of goods and services or a visitor of this website;
your name / company name
your job title
your payment details, including billing, delivery addresses and credit card details, where you make purchases from us
information related to the browser or device you use to access our website
recordings of calls you make to our customer service team
and/or any other information you provide
If you are an employee;
your personal email address
your personal contact numbers
your next of kin Details (emergency contact)
your date of birth
your home address
your bank details
your job history & other information contained in your CV
your medical history
your educational history
your details of unspent convictions; if any
Information to confirm your identity
Information relevant to the selection process; if any
Methods of collecting, purpose of processing and using personal data
When you use the functional services provided by this service, we will, depending on the nature of the service, ask you to provide the necessary personal data, and agree to the processing and use of your personal data within the scope of the specific purpose. You can also refuse to provide relevant information. Without your consent, this website will not use your personal information, including for other purposes.
We process the personal data listed above for the following purposes:
as required to establish and fulfil a contract with you, for example, if you make a purchase from us or enter into an agreement to provide or receive services. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services. We require this information in order to enter into a contract with you and are unable to do so without it;
to comply with applicable law and regulation;
to make recruitment decisions
in accordance with our legitimate interests in protecting Inefi Corporation legitimate business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation);
with your express consent to respond to any comments or complaints we may receive from you, and/or in accordance with our legitimate interests including to investigate any complaints received from you or from others, about our website or our products or services;
we may monitor any customer account and associated data, such as payment card details to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law and our legitimate interests;
in circumstances where you contact us by telephone, calls may be recorded for quality, training and security purposes, in accordance with our legitimate interests; and
We may also send you direct marketing in relation to relevant products and services. Electronic direct marketing will only be sent where you have given your consent to receive it, or (where this is allowed) you have been given an opportunity to opt-out. You will continue to be able to opt-out of electronic direct marketing at any time by following the instructions in the relevant communication.
Sharing personal data
We may share your personal data with our subsidiaries to process it for the purposes of inter-group administration and to deliver products or services where elements of these are provided by companies other than those with which you have directly contracted.
We may also share your personal data with the below third parties:
• our suppliers, business partners and sub-contractors; and/or
• search engine and web analytics.
• our professional advisors such as our auditors and external legal and financial advisors;
• marketing agencies where they have agreed to process your personal data in line with this Privacy Notice;
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws.
Personal data may also be shared with third party service providers who will process it on behalf of Inefi Corporation for the purposes above. Such third parties include, but are not limited to, providers of product & services maintenance, and identity checking.
How will we protect your personal data
Inefi has established the data policy and regulation to protect and process your personal data and only the authorized personnel can access your personal data.
If it is necessary to entrust/outsource other units to provide services due to business needs, this service will also strictly require them to comply with confidentiality obligations and take necessary inspection procedures to ensure that they do indeed comply.
In order to protect your personal information from accidental or illegal destruction, loss or modification, and to prevent unauthorized disclosure or access, Inefi shall adopt the necessary technical and organizational protection measures. If you believe that the security of your data has been damaged, please contact Inefi immediately.
How long we shall keep your personal data
We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.
Where you are a customer or a supplier, we will keep your information for the length of any contractual relationship you have with us and after that for a period no longer than required in accordance with legal requirements.
Where you are a prospective customer and you have expressly consented to us contacting you, we will only retain your data (i) until you unsubscribe from our communications; or, if you have not unsubscribed, (ii) while you interact with us and our content.
Where are your personal data stored?
The Personal Data we collect from you will be stored on our servers or hosted servers. We will adopt appropriate information security technology to protect the database system of the server from being hacked and to prevent your Personal Data from being stolen, altered, leaked or damaged. We will notify you within 72 hours once we discover that your Personal Data has been leaked.
What are your personal data rights?
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, clicking the unsubscribe button on any communication we have sent to you or by contacting us.
Where you have consented to us using your personal data, you can withdraw that consent at any time.
If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.
You also have the right to request we provide a copy of any personal data we hold about you.
If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don't have a good reason to continue to use it; or (d) if we haven't handled your personal data in accordance with our obligations
If you wish to discuss our handling of your personal data, please send your contact details to: Support Inquiry form through https://www.inefi.com/contact-us
We will use the Cookies when you visit this website
Inefi will use a standard technology called Cookies to collect information about how you use Inefi websites in order to provide you with a better user experience environment and to evaluate the most popular pages on Inefi websites like most websites today. When you visit Inefi’s website again, this website will place and access Inefi’s Cookies on your computer. If you do not want to accept the writing of cookies, you can check the function of the browser you are using and set the privacy level higher to refuse the writing of Cookies or receive a warning notification before the Cookies data is stored. You can choose to configure your browser to notify you before receiving Cookies, and you can choose to reject or accept the Cookies, but some functions of the website may not perform normally. When you are browsing Inefi websites, Inefi has no intention to infringe on your privacy.
Amendment of this Policy
We will revise this Policy from time to time, so we recommend you periodically review this Policy posted on our websites. If you continue to use any of the services provided on this website after this Policy has been updated, we will deem that you consent to the updated Policy. The most current version of this Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes. You can always check the “updated time” at the bottom for the most current version of this Policy.
Updated on Jul 15th, 2022
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